I have rented cars dozens of times in the last 20 years. The reason being, if I want to make a round trip somewhere, and rack up in a short time what would normally be several months worth of miles(1000-2000) around town, for me. This is better than putting all that mileage on my littlebitty old car. Never, ever had a problem renting until now. What the deal is, the company I've done the most business with, National, doesn't want to let you go online & price shop & peruse a complete menu of prices, anymore. Like you do at Amazon or anywhere else. They are in on the latest deal that the big-boxes play--getting you to join a "club", filling out an application with personal info, so they can flood your mailboxes with "stuff", mostly marketing hype and junk.. They pressure you to give out all kinds of specifics, credit card, destination, name, address, email, etc., before they will even give a price. You are not allowed to have a price, until you tell them all about yourself. It's very invasive. But see-- I want to just look at a menu, peruse it, mull it over, & see what I am getting, for how much,when the bargain rate in in effect and so on, before I sign on. I want to comparison shop, and get the best rate. I don't want to play their phone poker games with their reservation clerks, where they hold all the cards, and I don't. But, they don't allow this, anymore. It's crazy. Do you want to commit to anything, give out personal data, before you know the price? I didn't think so, and I don't either. I just want up-front, competitive pricing.