I think we have a problem with listening, really I have seen an increase with this in the last year. At least active listening is a real problem. Some of the communication around our summer camp had been horrible. I tried to meet with the school principal for months but she didn't respond, one time I came for our meeting and she was not there. Meanwhile our summer partner (morning tutoring) was able to meet with her. The summer guy is nice but he also seems to be just smiling and nodding without really getting it. At one point we needed an inspection done for the license and the principal sent them away saying she knew nothing. There are all sorts of really important details that people are not getting, like our registration packets or that we are using the building so they will have to stock bathrooms or we need time to move out an entire camp. The parents also are not processing what the last day of camp is, we have signs in the doors, flyers, newsletters, OMG.
So I am going to give my supervisor a break when I think our meetings are going over the same list with increasing volume every time, apparently that is necessary. And now go move a camp this afternoon in 30 minutes because no one remembers the conversation we had about extra time, and send the principal photos to prove we cleaned up because no one gave us office space and we used the copy room