While looking for a job I also am planning ahead for a more successful next year, starting now. Apparently we do not have any policies or procedures that make sure our extra enrichment programs don't lose money. One example is if a provider has a class and we have 12 people sign up, 2 kids don't pay or drop last minute, who adjusts? And how long before the class starts can the family cancel without being charged (after all the provider in some cases has already planned program and materials). It is hard to keep changing how many students attend so that we are charging correctly to parents and paying provider while running programs. So I want to pull on my business side and put a suggested set of questions and possible answers. I already learned that apparently I was supposed to be adding a 10-15% for administration to all my classes. I may have questions here about all the things to think about from business people.