In January of 2016 I bought bedsheets at Bed Bath and Beyond that had a 5 year warranty. I thought that was amazing. I put a note at the top of the receipt (so I wouldn’t have to look later) .. warranty 5 year’s til 1/2021 and put the receipt in the original package in my linen closet. So now the pillowcases are thin and have holes. Went to the linen closet and pulled out the receipt.... IT WAS BLANK except for my note at the top. WTH. Turns out this is happening now because of the “thermal” paper the stores are using. Thankfully, i put my note on the receipt so I could check back statements with the credit card company! Turns out the sheets were on sale now. BBB gave me a refund of my original price, ordered the color I wanted to send to my home for free and gave me the new sheets at the sale price. I got 4 pillow protectors for $4!
Point of post ... mark your receipts if you need info for further use. One of the managers at BBB said this happened to him from a purchase from Menards. ALSO, impressed with service from BBB!