A small rant. We've been steady Netflix customers almost since the beginning. DVD's. The service has gone from good to awful over the last 3-4 months.

Right now, it's been 11 days without a DVD.

When I call customer service it's always, "Oh that must have been lost in the mail--we'll send it out again." The DVD's are getting lost in both directions, it seems.

Did an internet search and lots of other customers are experiencing the same slow down. Netflix seems to want the streaming business but not the DVD mail business.

This long-time customer is gonna cancel her account. Makes me kinda sad that my loyalty gets treated so shabbily, but I guess that's the way of the world these days.

I see why their stock is doing so well..screw the customer, save $$.