OMG this has been the weirdest thing and unfortunately it means my auto insurance was cancelled, ? ?
I used to have this deducted from my paycheck but as soon as I changed jobs I let the company know and we went to direct billing. It was all going well until I got a large bill in December for several hundred. I went online to pay and the amount I was allowed to pay was lower so I paid that amount. i should have called immediately, I just kept checking and paying the amount listed. I paid the full amount listed on the website each month and this time it said that I had an inactive account! So I called and they said the policy was cancelled because I should have paid $295 when I paid $125. I was able to pay it, I just paid the full amount shown on the website. I have had insurance companies offer for you to pay it 6 months at a time, 3 months at a time or monthly so it didn't seem too strange that the amounts were different. In any case I am paid, insured, ready to go. I may however look for a different company after this. It took a lot of explaining before they apologized for whatever happened.
So lesson learned, anytime it does not look right just call.