Quick question....does the level of incompetence you run across in your daily life sometimes astound you? Count me as a yes. I'm not saying I'm the most capable and competent person, and yes, I'm human and I make mistakes too and have made some doozies in my lifetime.....but I also will say that in the past year the level of incompetence I've been running across in phone customer service situations and in front line staff in other situations really is hitting new levels.
I wonder if some of this is fallout due to Arizona's relatively high minimum wage? If training is being cut even more and poor souls are just thrown on the floor like many restaurants do to just sink or swim?
Has anyone else noticed this? Rob