Originally Posted by
SteveinMN
frugal-one, it's a little distressing that MagicJack support couldn't come up with anything. You might want to contact them again and see if you can get a different technician. I did see in my Web searching that, on the MagicJack support site, there was a specific entry about your very issue and it involved the customer not being able to "un-mute" your side of the conversation. When I clicked on the Web search link, however, MagicJack's site redirected that page to their support home page. I'd press MagicJack for an answer.