I managed to squeeze in a mystery shop of an airport hotel Wednesday night. Is it ever different from the airport hotel business I remember! I'm going to guess 10 percent occupancy - a skeleton staff - many amenities discontinued - and get this? The front desk person roams about and is not consistently behind the front desk.
Now this is just one hotel. But how many other airport business hotels are playing the same scenario these days and how long can they continue to play it?
A very eye opening experience. I'm very grateful - very much so - to have landed in grocery retail. Rob