PS: My sister got in to Quality Assurance work this way. She was working (not very happily) as a admin assistant in a university computer department, and read an article about a great small software company in Seattle. She sent them her resume, and they called her in first for a tech support position. She didn't get that job (probably a good thing as it would not have been a good fit), but very shortly after they asked her if she was interested in a QA position. She did get hired for that, and has had a very successful career in it ever since.