I could not believe this article but have also found it in the WSJ. The Art Institute of Chicago dismissed ALL of its trained volunteer docents because they were mostly white, well off, women. Not many others have the free time to train and provide the vast hours they have to the museum.
Now it will take 3+ years (per them) to recreate something for paid employees like what they already were doing successfully with volunteers. IF anyone wants to do the work to get to the level of knowledge that was already doing the job.
https://www.yahoo.com/news/chicago-m...150838189.html
Personally, I will not visit or provide any support to such an organization. Our Museum of Art dismissed all its paid security staff that helped and answered questions in the galleries. They tried to hire Work Study students until it was found that you cannot replace paid staff with Work Study students. Lots of crazy stuff going on behind the scenes that then pops out in the media.