CathyA
10-8-14, 10:06am
It seems like so much of my time lately is spent in trying to correct someone's mistake. We have horrible reception (landline) on our phone and it can't be fixed without digging a new cable for about 1/5 mile........so I've gone to a cell phone emergency phone (yes I have another cell phone). But I spent almost 45 minutes the other day in an online "chat" with AT&T about our past bills (really high for no reason). He was totally incompetent. Finally, after 30 minutes, he sent me on to his "supervisor"......who was supposed to call my cell phone, but called my landline instead........which was useless. Finally, after waiting 5 minutes on online chat with him, a message came up saying their system wasn't working.
Then, I ordered more cpap supplies and they got the first order wrong. Then, they got something else wrong. Then our previous insurance company (Anthem) screwed up and didn't end our insurance when we told them too (and we haven't been paying them) and now our new insurance isn't paying for things because they say we have 2 insurances. We're waiting to hear back from Anthem.......but it's taking awhile. Meanwhile all our bills are getting messed up. And Kroger is selling ground beef that has an additive, but they won't say what it is.
I could go on and on, but you get the picture.
It is sooooooooooo wonderful when someone gets it right. Too bad we can't be assured of always getting that particular "representative" from a particular company.
How does this world even continue to turn, when so many people are incompetent?????
Then, I ordered more cpap supplies and they got the first order wrong. Then, they got something else wrong. Then our previous insurance company (Anthem) screwed up and didn't end our insurance when we told them too (and we haven't been paying them) and now our new insurance isn't paying for things because they say we have 2 insurances. We're waiting to hear back from Anthem.......but it's taking awhile. Meanwhile all our bills are getting messed up. And Kroger is selling ground beef that has an additive, but they won't say what it is.
I could go on and on, but you get the picture.
It is sooooooooooo wonderful when someone gets it right. Too bad we can't be assured of always getting that particular "representative" from a particular company.
How does this world even continue to turn, when so many people are incompetent?????