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Cypress
6-1-16, 8:53am
I started to volunteer at a horse rescue in my town. Thirty years ago I made a living working on a private horse farm. I had good skills, was strong, could ride and manage a small barn of about 5 - 6 horses on my own. In my late twenties, I stepped out of that line of work and back into regular office jobs. I thought horses were out of my life until I saw an ad on Facebook for the rescue. Since February, I have been going over most every Sunday to do barn chores. They have 12 horses to care for. After two months, I decided to partially sponsor one of the horses. Now, I go up on Wednesday evening to groom and be with this horse.

The barn manager lives on the property. She's pretty dedicated and committed to the welfare of the horses. However, she tends to talk often in a shout. I can be standing a few steps away, she starts this loud loud shout with a bit of anger in it. I went up Monday on my day off to help with barn chores. Everything was going pretty well until she showed up. She shouted at me and I got fed up and shouted right back in the same tone and loudness. She was taken aback. I felt like it gets abusive at times and really not the way to approach a volunteer and donor. If that is a way of talking she's gotten in to, it's uncomfortable to me. Not sure how to deal with this one.

Chicken lady
6-1-16, 9:10am
In a classroom, if kids are being loud and angry, you get close to them and make your voice soft and gentle.

i don't know what words she's shouting. She could be hard of hearing.

I might ask "I'm sorry, do you feel I'm doing something wrong?" Or "is everything ok?" In my gentle quiet voice.

Ultralight
6-1-16, 9:17am
I suggest shouting back and then steadily lowering your voice until it is at a normal volume as the conversation continues.

freshstart
6-1-16, 1:24pm
I spent so much time with the elderly in person and on the phone that I got told I was a shouter when I spoke to normal patients and co-workers. I had to work hard on not using my "they cannot hear a word I'm saying voice" when not with that population. I still speak loudly into cell phones, like technology has not improved since 2001, lol.

She may not even know she does it, I would bring it up with her, I was glad someone did with me, despite being embarrassed.

Gardenarian
6-1-16, 9:09pm
I don't know; my husband talks in a really loudvoice and gets louder and LOUDER the more he talks. He is completely unaware of this; I have developed a hand signal to let him know to keep it down.

I wonder if this person may be hard of hearing?

pony mom
6-1-16, 10:03pm
Is it possible that she was a riding instructor at some point? Every single one I ever had shouted all the time.

Good for you to volunteer. I couldn't bear to spend less time with my own horse, who is elderly and requires extra pampering.