Zoe Girl
6-26-19, 8:32pm
Well I am finding my place at work by having those difficult conversations! My 2 colleagues have somehow managed to anger or irritate many of my parents quite quickly. At least 3 times a parent has been angry and asked to just talk to me instead of them. Yesterday I had several parents to talk to about things like minor injuries. A couple of them had previous experiences with us that left them frustrated or angry. They all left with a smile last night.
Here was the one that was the most challenging, a parent promoting her church. She started when she came by to register her daughter for camp. They have a different school during the year so I encouraged them to stay and get to know some kids. Then the mom kept on talking to me about her church. I managed to leave and take care of kids. She has talked to me 3 times, I am clear that I am not interested. Well she has been talking to all the staff, and they have all politely said no. It has not made a dent. On Monday she followed a staff around for a long time until another director stepped in and asked him to do something specific to get away from her. I was already prepared to have a talk with her, and then I found out she was trying to give pamphlets to parents at pick up time. She was standing outside the front door.
I had the conversation. I told her it was uncomfortable with staff and that I needed them paying total attention to the kids and their job. I also told her that approaching the parents was not okay. I schmoozed the beginning by saying it was obvious this was really important and positive part of her life. I am not sure we are done with this, she responded she understood with the staff but also said she does this everywhere. I told my staff that I am willing to step in and talk to her if it is a problem again.
I am happy with my professionalism, when I am not at work or in a position where it would reflect on my employer I get pissed off. This is pissing me off,
Here was the one that was the most challenging, a parent promoting her church. She started when she came by to register her daughter for camp. They have a different school during the year so I encouraged them to stay and get to know some kids. Then the mom kept on talking to me about her church. I managed to leave and take care of kids. She has talked to me 3 times, I am clear that I am not interested. Well she has been talking to all the staff, and they have all politely said no. It has not made a dent. On Monday she followed a staff around for a long time until another director stepped in and asked him to do something specific to get away from her. I was already prepared to have a talk with her, and then I found out she was trying to give pamphlets to parents at pick up time. She was standing outside the front door.
I had the conversation. I told her it was uncomfortable with staff and that I needed them paying total attention to the kids and their job. I also told her that approaching the parents was not okay. I schmoozed the beginning by saying it was obvious this was really important and positive part of her life. I am not sure we are done with this, she responded she understood with the staff but also said she does this everywhere. I told my staff that I am willing to step in and talk to her if it is a problem again.
I am happy with my professionalism, when I am not at work or in a position where it would reflect on my employer I get pissed off. This is pissing me off,