Originally Posted by
pony mom
People should learn how to be helpful when making an appt. Client calls the salon and wants a haircut with Deb. I ask when, she asks when is she available. I said at 2 today; no, she can't come at today. Tomorrow afternoon; no, she'll be out of state tomorrow and Sat. Wouldn't it have been easier if she just said "sometime next week" right off the bat?
Or they say "I'd like to make an appointment". OK, I assumed that, but give me a clue for when, what and with who. I have to ask them to find out---it's like pulling teeth with some of them.
Or, they call and when I ask when they'd like to come in, "Oh, now let me see...today is no good, tomorrow my daughter has ballet, the next day I'm working late, son has soccer practice on the weekend, I have a dental appointment on Thursday, etc." Don't they have some idea before they call?