Healthcare has really changed. I haven't worked in the ICU for many years. But when I was about to quit to have children, they were having the people who usually deliver the food trays, learn to draw the blood! Nurses were no longer to draw the blood.
I'm finding it everywhere........it's the less skilled people who are filling the front office jobs and answering all the phones at the various insurance companies. Many times, I can't even understand what they're saying..........plus at times, they don't seem to know what they're talking about.
Freshstart..........if a receptionist had ever said that to me, I would have immediately asked for the manager. That's totally unacceptable.
I think health care can be really varied from place to place. I learned long ago (as an R.N.) to never go to small town hospitals.
I'm wondering for those of you who are unhappy with the care you're getting, does your insurance allow you to change clinics/doctors?
The world is changing and it makes me sad. Doctors are mostly businessmen now, and people who shouldn't be their representatives are in the front now.
Too many people.......too much everything........
I have had a lot of doctors, and am very happy with my present one. But he is the exception rather than the rule.
DH is a physician and he feels the same way. So many doctors don't know much, and aren't really interested in doing a good job. Around here, a lot of the physician's groups have been bought out by the big hospitals, and they also get pushed around by upper management. It's like a huge machine that is just running over everyone...........