People who think they are IMPORTANT. I told a gal today that she did not need to talk down to me that I was capable of figuring it out for myself. Hope that put her in her place!!! Then called the library and asked for something I have asked for before and was told it could not be done. BUT she would do it for me this time. Told her that did not make sense. Sheesh what a bee...itch. Will ask to speak to someone else in the future. What is with these people?