My daily rant. So I am trying to get closed on this house, and it has been a pain in my butt. Yes the advantage is over 50% equity, but family threw away paperwork I needed (trying to help by "cleaning your house", FO), and causing some other issues. *yet there pushing for me to get it done*
So I finally signed up for online banking with my CU. It's so much different then the bank I deal with for work, sucks to feel I have to relearn everything. Took me several tries to get signed up for bank statements online, due to hidden checks (why not have a tutorial somewhere?). So due to my neuropathy, I can barely type a lot of days. And when things are obfuscated, I can't always tell when I have done something like hit two keys, or hit the caps lock. So my account got locked.
Now to my rant, I tried to contact my CU through their contact us page on the website, that says they will get back in 24 hours. After five days of trying, and multiple times, I stopped in today.
They don't even know where that email goes to, let alone how often it is checked.
Why even have it on their website then?