Quote Originally Posted by Iris lily View Post
So, tonight I stood by DH and with him scheduled his next blood donation appointment. That worked, and I guess that's what we will do in the future, I will get him to commit to a phone call.
Is he willing to schedule his next appointment when he checks in for his appointment? That's what I do. No phone calls needed (and I agree, their customer service/organization/training for callers is somewhat lacking). I donate every 8 weeks like clockwork, and I love scheduling my appointment this way. Then it goes into my calendar that is always with me (on my phone), and I don't have to remember anything.

Kara

P.S., I know this is a rant thread not a solution thread.