As far as the free storage goes........the answer is compassion and efficiency.
Your way seems to adopt a heavy handed approach that should be used as a last resort. You compound the problem by citing exigency circumstances to force three people to accept change when it could be done while only impacting one. Be glad society sees "normal" by your understanding but believe me there will come a day when "normal" will seem unacceptable and be thankful a compassionate person takes charge and not an indifferent government official.