No kidding. I recently had to contact the broker that manages my deceased father's IRA because I needed to do the minimum required distribution for 2015. I had hoped to do it online, but no such luck. I had to call them to do it and had to repeatedly shut down the guy's efforts to "help" me manage my money, first dad's IRA which only has about $3,000 left in it, and then all my other money.





though they aren't really financial advisors of course, they will help you through the *process* but their interest is in getting your money, not giving the best possible tax or investment advice.
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