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Thread: Crowdstrike

  1. #1
    Senior Member jp1's Avatar
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    Crowdstrike

    In my professional world this is a ten alarm fire. Crowdstrike provides EDR (endpoint detection and response) software. Basically the first line of defense against the bad guys. From what I've read the problem today stemmed from a flawed update sent out to every machine their software defends. (including all of the machines managed by my employer, including my own work computer which is still not functional.) The news has reported the obvious companies that suffered. Airlines, healthcare, retailers that use it on their point of sale systems, 911 call centers, etc. The lost revenue and extra expenses companies have suffered are likely in the billions, especially once one considers all the losses associated with the airlines who couldn't put planes in the sky. Crowdstrike will be on the hook for all of that if this was truly a flawed software update. They are big enough that they likely carry a technology errors and omissions tower of insurance with somewhere between $500 million and a billion in limits spread over many layers and insurance companies. This disaster may well eat through all of that. My employer, as well as every other cyber insurer, will undoubtedly get a lot of notices of claim from insureds that use them as a result. Theoretically those will all be subrogated against Crowdstrike's insurance unless there isn't enough insurance there to cover everything. This could very well be a bankrupting event for them.

  2. #2
    Senior Member iris lilies's Avatar
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    Awful news.so sorry to hear about this.

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    Naturally, I bought some of their stock a while back. Oh well...

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    Quote Originally Posted by jp1 View Post
    In my professional world this is a ten alarm fire.
    Yeah, I think in everyone's world! I am hoping this is not a Covid-type event for the market.

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    Customer went to the bank yesterday, and their bank was hit with this issue. The bank told them they expected to be down for two weeks.

  6. #6
    Senior Member Tradd's Avatar
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    jp, I thought of you as I remember you do cybersecurity insurance!

  7. #7
    Senior Member Tradd's Avatar
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    i had no issues with banking (Chase) or work software. We're a very small company, so we don't use CrowdStrike. Our shipping/customs brokerage software provider was affected, but only if you use their web based version. Our software is on a local server.

  8. #8
    Senior Member catherine's Avatar
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    I couldn't mobile-deposit a check yesterday with my bank. I was wondering if that was why.
    "Do any human beings ever realize life while they live it--every, every minute?" Emily Webb, Our Town
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    Senior Member Tradd's Avatar
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    Quote Originally Posted by catherine View Post
    I couldn't mobile-deposit a check yesterday with my bank. I was wondering if that was why.
    Probably. Some ATMs weren’t working, I saw online.

  10. #10
    Senior Member iris lilies's Avatar
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    DH is in Switzerland and he’s not sure if he can get home at the appointed time due to airport snafus. But it’s fine because he has a job! He’s helping his cousin sell ice cream out of his food truck. Yesterday they were in Davos for a festival. DH is the one in the red apron.

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