No, kib, it's not you. It's that state-of-the-art best-in-class American medical system. There is no room for improvement.Originally Posted by kib
When my second-to-last GP quit to teach, I took the opportunity to ditch that clinic because I hated their front office. Calling for information resulted in a query about "which team" your provider was on. Not like anything in the office was color-coded red, yellow, or blue. I refused to guess. The receptionists sit behind high partitions that really limit what they can see in the check-in line, so you frequently stood there for minutes on end before they noticed you. Every last clerk behaved like they'd rather be in Hades that day getting their fingernails peeled back with sharp bamboo sticks than checking you in. And the intake staff barely does its job, with measurements like the bouncing scale and the blood-pressure machine they never audited manually in my presence. The actual doctors and nurse-practitioners were fine (if a little insistent on the almighty "we-do-that-for-every-illness-like-yours" protocol). But you had to get past the front desk first and, in the end, it just wasn't worth it. At my new place, they actually remember my name and there's none of that "oh, another expense just walked in" feeling I got before. Too bad the GP I had there quit to move to another clinic (in which I cannot participate). *sigh*
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