The IEEPA tariff refund process goes live on Monday. The CBP website (ACE portal, that has been where importers and brokers do somethings has been around since 2016) where the refund submission will be done is a mess. It's gotten very creaky. We're having massive issues. We were on hold with the help desk multiple times for 4.5 hours this week when the calls disconnected without talking to anyone. Ugh. Chaos.