Peeve. Common sense is totally missing. Went to Einstein Bagels for a refill coffee and a bagel. No you cannot use your refill cup but we will handle and give you a paper cup to use over at the refill station. Then you can pour that coffee into your refill plastic container. So I went to the coffee station and noticed that every customer has to handle the coffee urn handle and the creamer containers to fill their supposedly safer paper cups.
So instead of one employee handling the cup and filling it, I am actually exposed to every customer's "germs". I just thought it was so crazy and went ahead and had my coffee in my own cup.