I'm sure there will be a few who chose not to fly United. If no one from the 85006 ever flys them again I don't think they will notice.

But the majority of flyers will chose by the cost of the fare and the flight times. Not by the carrier.

They handled this badly, but how many thousands of passengers had a good experience flying with United?

Most trips out to around 1400 miles I fly myself, I rarely fly Commercial. If I was flying farther or really needed to get somewhere, I would fly any carrier that Would meet my needs. Or make it a two day flight in my own plane. So it really doesn't effect me much.